These are conditions that apply to the use of this website. By accessing this website and/or placing an order you agree to the conditions set out below.
Please use the Contact page before you place an order, if you have any questions relating to these conditions or any problems with the online order.
"Conditions" means terms and conditions described by this document. "Goods" means a product displayed for sale on this website. "Kombinat / We / Us" means the company as described on the Contact page. "Web site" means all online pages of thekombinat.com website and/or any subsequent URL which may replace these. "You" means a user of this Website.
We reserve the right to modify or withdraw, temporarily or permanently, this website or any part thereof, with or without notice. You acknowledge that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
We also reserve the right to change the terms and conditions from time to time.
To study our core terms and conditions start here:
Please study other terms below.
Damage to your computer
We make every effort to ensure that this website is free from viruses or defects. However, We cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Description of Goods
We will take all reasonable care to ensure that all details, descriptions and prices of goods appearing on the website are correct at all times and we aim to keep the website as up to date as possible.
We have made every effort to display as accurately as possible the colors of our products that appear on the Website. Due to limitations of the digital media (computer screen and cameras) it is understood and agreed that product images are not necessarily representative of the finished model, miniature or other work. As the actual colors You see will depend on your computer monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.
To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Certain models and accessories photographed on this website may be hand finished prototypes. The final quality of factory-produced models will be superior. All measurements are approximate. We reserve the right to improve and amend specifications on all models.
Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only.
Many of our products are for those aged 14 to adult, for modelling and hobby use.
Kombinat is a trademark and the property of the Kombinat company. The content of the website also includes but not limited to designs, instructions, titles, trade dress, art work and logos protected by copyright and intellectual property rights. Registered and unregistered trademarks as well as any content of the website shall not be used or reproduced without our written consent.
All other trademarks and/or content that appear on this Website are the property of their respective owners. You acknowledge You shall be solely liable for unauthorized use of this property.
All prices are displayed inclusive of taxes payable by us. You are free to pick any currency supported by the payment method you use. See the Secure payments page for more information.
Unless otherwise specified prices payable for the goods are subject to our right to require payment of delivery charges, insurance costs, import taxes or customs duties, special handling charges and/or packaging charges as appropriate. The custom duties may be depending on law of Your destination location.
You are also obliged to cover the currency conversion costs if such conversion is performed, e.g. if You transfer US dollars from an Euro account. We are not responsible to cover such extra charges. Before We dispatch the goods, We reserve the right to require additional payment from you if the transaction operator has charged the cost from our account.
We have the right to define and require minimal orders, and it depends on destination address. We have the right to revise prices at any time to take into account increases in costs including (without limitation) costs of production, post-production, packaging, quality control, agreed changes in any taxes, duties, levies or exchange rates or costs arising as a result of site conditions, delays, interruptions, lack of information and any other factor beyond our control.
Cancellation by us
All items are subject to availability. If during processing we discover for any unforeseen reason that we cannot complete the order we will cancel the order and email you explaining the reason. For instance it can be:
a stock shortage
inability to obtain payment
inability to deliver to your area/country
product/offer description or price fault has been identified
In rare instances, should it occur that an item becomes unavailable prior to your checking out, you will be notified that the item is no longer available during the checkout process.
We will not supply substitute products without contacting you first.
If one or more items are out of stock we will only ship the available goods and your payment method will be debited as soon as possible with the value of the dispatched goods rather than the whole order value. In any case we will contact you first.
We reserve the right to withdraw any goods from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any goods from this website whether or not those goods have been sold, removing or editing any materials or content on the website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
In any case we shall not be held liable other than to the extent permitted by law. You acknowledge You shall indemnify and hold us harmless for all losses including but not limited to direct, indirect and consequential loss.
Your statutory rights are not affected by these conditions. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the conditions. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.
User Generated Content
User generated content ("UGC") refers to submissions made to our website and to our social media channels via the comments feature, from users not employed by us.
By posting the user generated content, you acknowledge and agree you are granting us permission to use your work, free of charge, including but not limited to on our websites, social media channels and in printed and online publications. It is understood you remain the owner of the work and you can continue to share and use your content as you like.
This permission also allows us to share UGC with trusted third parties, such as external companies that assist in producing promotional assets.
When using and sharing UGC we will endeavor to ensure the submissions are not altered in any way, although some editing may be required including but not limited to cropping of images as well as correcting spelling and grammatical errors.
UGC submitted to us is assumed to be your own original content unless specifically stated otherwise. If you have used the work of others you must have obtained the necessary rights or permissions to use it. If your content clearly identifies anyone else you acknowledge they have consented to the content being used by yourself as well as us.
We shall not be liable for any claims arising out of the use of third party work. You shall indemnify and hold us harmless of any and all claims arising out of the use of third party work. Where possible we will always credit the creator of the UGC and will link back to the original location.
On occasion it may be required for us to contact you regarding content you have submitted. Where possible this will be via email (on the email address attached to your account of our website) but we may use other internal systems to find your contact information, for example by finding orders placed with us or previous emails sent to us.
If you do not wish to have your content used by us, this shall be clearly stated with your submission or Contact us. We will always attempt to adhere to your wishes but it is understood there may be circumstances where, for any reason, it may not be possible to remove the UGC you’ve submitted, for example from a printed magazine.
Should some UGC used by us be judged offensive, infringe your or anybody else’s copyright, or is unlawful in any way, please Contact us immediately stating the content at fault and where you have seen it.
We shall not be liable for any claim arising out of the content of any UGC.
Voucher & Discount Codes
Promo (discount) codes are applied to the value of the complete order in our shop's website. With exception to "Free shipping" codes, all codes exclude delivery costs and are subject to our general Terms and Conditions.
The offer code must be entered into the Promo Code field of the basket page and applied for the discount to be deducted from the order.
Independently, we apply discounts to specific products or categories of products automatically, and this is displayed in the shopping cart.
Unless otherwise stated:
discounts cannot be combined and only one offer can be applied to any order
promotional codes can only be used once per customer
number of promotional codes is limited
promotional codes can be limited to specific products or categories of products, countries, or even selected customers, etc.
We reserve the right to withdraw or amend offers at any time.
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these conditions govern your use of this website.
Law and Jurisdiction
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Polish Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Poland. All contracts are concluded in English.
If any part of the conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the conditions and shall not affect the validity and enforceability of any of the remaining provisions of the conditions.
Each provision of the conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
You can find the contact information and registration data for the Kombinat company on the Contact page.